UX Designer (f/m/d)

Your tasks will be:

• UX Research – Conduct and document research activities in the Client´s research repository, ensuring thorough insights into user needs and pain points
• Collect User Insights – Implement appropriate research methods such as on-site observations, interviews, user tests, surveys, heuristic evaluation and literature reviews to gather feedback throughout the project
• Create Personas and Experience Maps – Maintain and update detailed personas and experience maps based on user research and data analysis
• UX Design – Use our Figma design system, realize wireframes and produce clickable prototypes, ensure functional and intuitive interfaces
• Validate design concepts and interactive prototypes through user tests
• Present findings and data-driven recommendations to stakeholders in a clear, actionable report
• Run sufficient design iteration loops based on user feedback, testing, and stakeholder alignment to refine and improve the product
• Prepare and lead workshops focused on functional framing, ideation, and co-design with the relevant stakeholders (client´s product team and end-users). Arrange ad hoc sessions for user tests and focus groups when necessary
• Provide feedback and advice the UX Chapter to ensure common UX standards
• Produce user flows, process flows, and sitemaps to communicate interaction and design ideas effectively.
• Present ideas, concepts, and design solutions to various stakeholders to ensure alignment and understanding
• Actively participate in broader UX Chapter and Product Team activities such as feedback and knowledge sharing sessions to ensure common UX standards

Following know-how is required:

• Formal qualification (bachelor’s or master’s degree, certification) in UX and Research is required
• 7+ years experience of qualitative and quantitative research methods, such as on-site observations, user testing, user interviews
• 5+ years expertise in UX/UI design for complex workflows
• Experience in design thinking in context of agile projects
• Experience creating wireframes, user flow, prototypes and high-fidelity design
• Experience with interaction design and information architecture
• Attention to details and work delivered in high standard
• Proficient in design software (Figma) as well as presentation software (PowerPoint, Miro)
• Ability to use a design system in Figma
• Technical understanding how web applications are built
• Experience with projects with AI, LLM or chatbot
• Ability to use the research tool Condens is a plus
• Experience within the energy sector is a big plus
• Experience in projects with scientific computing and technical applications, mathematical optimization, power system design and explainable AI is a plus
• Fluent German and English (min. C1 or comparable)

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